What is this issue about?
Information about the incident, what happens and what should have happened instead.
If there is an error code, please include this as well.
Who is experiencing this? Please note if it’s a single user or several users. Please state usernames and organisations.
Is it a single incident or has it happened more than once?
Screenshots and video recordings make it a lot easier to troubleshoot and reproduce. Please include these if possible.
To make issue handling smoother, please send in issues in separate tickets.